Terra Maya, Mexico DMC
Skills & Activities
Terra Maya is a member of Terra GROUP, a network of incoming tour operators, founded in 1998 and now comprising thirteen DMC in Latin America, South Africa, Oceania and Europe.
All of them share the same values and the same idea of the profession. The main purpose of a DMC is of course to welcome, to organize and to make a destination known.
We also consider it in the function of listening to the wishes of our interlocutors with the best attention.
It may be for friends wishing to live an exceptional and customized adventure, for groups with fixed date departures, for a couple in their honey moon, for a family…
Our ambition is to propose the most suitable travel according to anyone’s needs:
- by offering quality services
- by respecting the highest level of safety
- with the best quality/price ratio
- Company name : VIAJES TERRA MAYA MEXICO SRL DE CV
- Legal structure : SARL
- Professional reference and / or CPR (Insurance) : AXA ASSURANCE N° RSA453200200
- Staff : 6
- Capital : 55000 $us
- Turnover : 1.500.000 $us
TAILOR MADE TRAVELS
The great classics or the off-the-beaten-track circuits, the climbs at 6000 meters or the cultural visits, the jungle or the white sand beaches, with friends or in family …. A travel advisor and site expert will analyze the projects: general desire, particular wish, dates, seasons, budget, group size, physical condition of the participants … He or she will take into account all these criteria and design the most suitable proposal within 48 hours (working days). The proposal will be clearly and precisely presented (descriptive texts, pictures, maps …) for you to have complete and realistic information.
The experience and the skills accumulated since the start made us able to propose group travels with both a competitive price and an efficient logistic. Either for fixed dates or exceptional travels, for tour operators or company committees, for classic programs or unusual itineraries, we offer you a professional service for your travel to be a both collective and individual achievement.
* Thematic travels: sport / horse riding / gastronomy / nature / culture / golf / volcanoes …
* Combined multi-countries travels
* Exploration travels
* Incentive, seminaries & conventions (check our references).
* Productions for the medias and the audiovisual, redaction of touristic guides and specialized books (check our references).
We valuate it as our best strength as we continuously explore all the places of the territories where we operate, always seeking for new sites, original accommodation, innovative itineraries …
Particular project, last minute change, impediment: designing a trip may be a hard task. Our working method is based on flexibility and adaptation in order to get a solution to the most complex cases. For the “tailor made” travel to have a real meaning.
The requests are treated within 48 hours by a Spanish and English speaking specialist of the destination. Our teams are permanently available to answer the travelers during their journey (24/24hr dedicated operation line) and to take the suitable action to all type of situation.
THE TECHNOLOGICAL +
In order to improve the quality of our proposals, the delay of our answers, and the clarity of our internal transmission of the information, we had wanted an efficient software for years. As we did not find an existing solution adapted to our needs and ambitions, we have employed an engineering team specialized in the travel field for the conception and design of our own tool: TOOGO.
This is the result of the combination of a great experience in the touristic organization and of the most recent open source evolutions, which had required four years of developing work. This innovating technology is making us able to quickly and efficiently design 100% customized programs even in the smallest details.
- Numerous collaboration with French, Belgian, Britain, Italian, Canadian ... tour operators.
- Incentives, seminaries and conventions
- Production for the medias and the audiovisual, redaction of touristic guides and specialized books